Afkaar LabsPrivacy Policy
This Privacy Policy explains how AFKAAR LABS (PRIVATE) LIMITED (“Afkaar Labs”, “we”, “us” or “our”) collects, uses, shares and protects information when you use our mobile applications, software, websites and related services (together, the “Services”), including every app we publish on Google Play under the developer name “Afkaar Labs”.
By using our Services you agree to the practices described here. If you do not agree, please do not use the Services.
1. Who we are
AFKAAR LABS (PRIVATE) LIMITED is a software company registered in Pakistan. We are the developer and data controller responsible for the Services.
- Email: admin@afkaarlabs.com
- Website: https://afkaarlabs.com
2. Information we collect
We aim to collect as little information as possible. Many of our apps work entirely on your device and collect no personal information at all. Depending on the app and the features you use, we may process the following categories of information.
Information you provide
- Account information, such as your name, email address and password, if an app offers sign-in.
- Content you create, such as notes, settings, messages or files you choose to save or sync.
- Support communications, such as the contents of emails or feedback you send us.
Information collected automatically
- Device and app information, such as device model, operating system version, app version, language and time zone.
- Diagnostics, such as crash reports and performance data, used to find and fix problems.
- Usage information, such as which features are used and how often, in aggregated or pseudonymous form.
- Identifiers, such as an app instance ID or, where an app shows ads, the Android advertising ID. You can reset or delete your advertising ID in your device settings.
Information we do not collect
We do not sell your personal information. We do not collect financial information, contacts, call logs, SMS messages, or precise location unless a feature clearly requires it, you grant permission, and the app’s Google Play Data safety section discloses it.
3. Device permissions
Some features need access to parts of your device, for example the camera, microphone, notifications, storage or approximate location. We request a permission only when a feature needs it, and we use it only for that feature. You can grant or withdraw permissions at any time in your device settings; some features may not work without them.
4. How we use information
We use information only for the following purposes:
- To provide, operate and maintain the Services and their features.
- To create and manage your account, where an app offers one.
- To diagnose crashes, fix bugs, and improve performance and reliability.
- To understand how the Services are used so we can improve them.
- To respond to your questions, feedback and support requests.
- To show advertising, where an app is ad-supported, as described in section 6.
- To protect the security and integrity of the Services and prevent fraud or abuse.
- To comply with legal obligations and enforce our terms.
5. How we share information
We do not sell or rent your personal information. We share it only in these cases:
- Service providers who process data on our behalf, such as hosting, crash reporting or analytics providers, under contracts that limit their use of the data.
- Legal reasons, when required by law, regulation, legal process or a valid government request, or to protect the rights, property or safety of our users, the public or Afkaar Labs.
- Business transfers, if Afkaar Labs is involved in a merger, acquisition or sale of assets, in which case this policy will continue to apply to your information.
- With your consent, or at your direction, for example when you choose to share content from an app.
6. Third-party services
Our apps may use third-party services that collect information under their own privacy policies. Section 14 and each app’s Google Play Data safety section list the services a specific app uses. Services we may use include:
| Service | Purpose | Privacy policy |
|---|---|---|
| Google Play Services | App distribution, updates, in-app purchases | policies.google.com/privacy |
| Google Firebase (Analytics, Crashlytics) | Usage analytics and crash reporting | firebase.google.com/support/privacy |
| Google AdMob | Advertising in ad-supported apps | policies.google.com/technologies/ads |
Where an app shows ads, the ad provider may use your advertising ID to show personalized ads. You can opt out of personalized ads in your device settings under Google › Ads, and where required by law we ask for your consent first.
7. AI features
Some of our Services include features powered by artificial intelligence. When you use such a feature, the text, images or other input you provide may be sent to an AI model provider to generate a response. We send only what the feature needs, we do not use your input to train our own models without your consent, and the app-specific details in section 14 name the provider used. Please avoid entering sensitive personal information into AI features.
8. Data retention
We keep personal information only as long as needed for the purposes in this policy. Data stored only on your device stays there until you delete it or uninstall the app. Account data is kept while your account is active and deleted within 30 days after you delete your account, except where we must keep certain records longer to meet legal obligations. Crash and analytics data is kept in aggregated or pseudonymous form for no longer than the retention period of the provider, typically 14 months or less. Support emails are kept for up to 2 years.
9. Deleting your data
You can ask us to delete your data at any time:
- In the app: where an app offers an account, you can delete your account and its data from the app’s settings.
- By email: send a request to admin@afkaarlabs.com with the subject “Data deletion request”, the app name, and the email address or account identifier you used.
We will confirm your request and complete the deletion within 30 days. Uninstalling an app removes the data it stored on your device.
10. Security
We protect information using industry-standard measures, including encryption in transit (HTTPS/TLS), access controls, and limiting access to people who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your information and will notify you of a breach where the law requires it.
11. Your rights and choices
Depending on where you live, you may have the right to:
- Access the personal information we hold about you and receive a copy.
- Correct inaccurate or incomplete information.
- Delete your information.
- Object to or restrict certain processing, or withdraw consent you have given.
- Opt out of personalized advertising and analytics.
- Lodge a complaint with your local data protection authority.
To exercise any of these rights, email admin@afkaarlabs.com. We will respond within 30 days and may need to verify your identity first.
12. Children’s privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we will delete it. If we ever publish an app designed for children, it will follow Google Play’s Families Policy and this section will be updated for that app.
13. International transfers
We and our service providers may process information in countries other than the one you live in. When we do, we take steps to make sure your information stays protected as described in this policy.
14. App-specific details
This policy applies to all apps published by Afkaar Labs. Where an app collects data beyond what is described above, or uses a specific third-party service, it is listed here. Each app’s Google Play listing also has a Data safety section describing its data practices.
No apps have been published yet. This section will be updated as each app is released.
15. Changes to this policy
We may update this policy from time to time. We will post the new version on this page and update the “Last updated” date above. If the changes are significant, we will also notify you in the app or by email before they take effect.
16. Contact us
If you have any questions about this policy or your information, contact us:
- AFKAAR LABS (PRIVATE) LIMITED
- Email: admin@afkaarlabs.com